Produced by its renowned inhouse research team, gsma intelligence, the report contain a range of technology, socioeconomic and financial datasets, including forecasts out to 2020. Sep 25, 2015 the gsma report marks that 47 of the 89 markets with mobile banking have regulations to allow both banks and nonbanking services to sustainably provide for their markets. Apr 12, 2018 the gsma mobile money certification defines and promotes excellence in the provision of mobile money services. Thus, it is vital they keep pace with the latest industry developments and regulatory approaches. Developing mobile money ecosystems harvard kennedy school. To date, nine providers across three continents have.
The gsma mobile money programme is working with mobile operators and industry stakeholders to create a robust mobile money ecosystem, which will increase the relevancy and utility of these services, and ensure their sustainability. Mobile money refers to financial transactions and services that can be carried out using a mobile device such as a mobile phone or tablet. Rapid mobile adoption in west africa since the turn of the decade has been a boon for the local mobile money industry. Jul 05, 2018 bankled mobile money isnt working for womens savings groups. The gsma mobile money certification toolkit is the foundation of the certification process. Our insights cover every mobile operator, network and mvno in every country worldwide from afghanistan to zimbabwe. This service is therefore only available to people who possess a formal bank account. Ifc has recognized the potential of using mobile money as a mechanism to deliver financial inclusion and, in november 2012 mobile money was formally adopted as a significant part of its access to finance work. By making mobile money more central to the financial lives of these. Mobile money services design and development for financial. Mobile money providers should use the toolkit to conduct a detailed selfassessment of their business practices, which is the first step in the certification process. The reach of mobile communications is extending rapidly 6 billion mobile connections this year 5 billion mobile connections in the developing world 4 out of 5 new connections are made in the developing world mobile enabled commercial business models are increasingly seen as a promising. Chart 1 provides the number of mobile money customers compared with the number of bank customers from 20 to 2016. The full findings of this years state of the industry report on mobile money are based on the analysis of data collected through the gsma s annual global adoption survey.
For the worlds most vulnerable, especially displaced persons and women, the benefits of mobile money are real and far reaching. Gsma innovation city presents an immersive showcase of the latest innovations in mobile with a particular focus on intelligent connectivity, solutions which benefit from a combination of the 5g era family of mobile networks, smart platforms with artificial intelligence and data from multiple iot devices. Gsma mobile money certification toolkit mobile money. Introduction 3 about this handbook 5 using mobile money to build efficient and inclusive financial ecosystems 6 the impact of mobile money on other areas of development 9. It is based on independent assessments of a providers ability to deliver secure and reliable services, to protect the rights of consumers and to combat money. Apr 12, 2018 rapid mobile adoption in west africa since the turn of the decade has been a boon for the local mobile money industry. Gsma mobile money about this report authored by juliet maina, advocacy and regulatory manager, mobile money. Gsma state of the industry report on mobile money 2018. Apr 06, 2020 policymakers and regulators play a crucial role in shaping the way the mobile industry responds to key issues. The progress, challenges and most groundbreaking industry trends are explored in this years flagship report from the gsmas mobile money team. Introducing the gsma mobile money certification youtube.
Kenya mobile money market assessment 9 observation b. This blog was cowritten by nicolas vonthron and chris williamson. Mobile money services will be independently tested against several criteria to determine if they deliver secure, reliable financial services. Last year the gsm association said over half of all mobile money services in the world are in subsaharan africa, which remains the fastestgrowing mobile market in the world. Mobile money operators typically leverage an agent network to. Mobile money is here to stay the success of mobile money in kenya has been nothing short of phenomenal. It includes documents available from cgap, usaid, the world bank, gsma, and other organizations that are doing research in the realm of mobile money. Interoperability would give mobile money service providers the opportunity to increase the volume of digital transactions, improve the sustainability of mobile money services and contribute to an open digital financial ecosystem which promotes financial inclusion.
Gsma mobile 360 series presents a conference platform cultivating regional engagement through topics that are impacting the mobile industry on both a localised and global scale. This research, carried out through case study and desk. The growth in the use of phones for banking in ghana comes as mobile money continues to expand across subsaharan african and has been a key tool in advancing financial inclusion, gsma. For gsma, the mobile money ecosystem includes mobile money providers and all third party organisations that can benefit from mobile money, either by using it as a payment mechanism or by leveraging mobile money accounts. Pdf mobile money services development the cases of the. The methodology used to model these metrics total registered accounts total active accounts 90 day. Mobile banking is a financial service often available in developed countries, but not in most. In just over four years, a country with only 1,072 bank branches has seen the number of agent outlets providing mobile money service grow to 46,000. Authored by juliet maina, advocacy and regulatory manager, mobile money. Gsma mobile money certification in april 2018, demonstrating the mobile industrys commitment to bringing safe, transparent, and resilient financial services to mobile money users around the world. Enabling mobile money policies in kenya fostering a digital. Senior executives in mobile and adjacent industry verticals come to learn and discuss in detail their challenges and successes as well as network with peers. The growth of mobile money in africa the borgen project.
Nov 27, 2018 last year the gsm association said over half of all mobile money services in the world are in subsaharan africa, which remains the fastestgrowing mobile market in the world. It is based on independent assessments of a providers ability to deliver secure and. To truly transform the financial lives of underserved people, mobile money must become a central monetisation. Major growth of mobile money services has thus far been largely outside west africa in general, although there are many positive success stories gsma intelligence country overview. Official pdf, 40 pages world bank documents world bank group. Gavin krugel, director, mobile money transfer programme, gsma. These services may or may not be linked directly to a bank account.
Promise and perils an article by the economist intelligence unit over the last decade, africa has become a global leader in mobile moneycashless electronic payment that use mobile telephones as the main payment mechanism, rather than using a smartphone only as a conduit to a users bank or credit card account. Apr 12, 2018 the gsma launched the global mobile money certification scheme, an initiative intended to increase consumer confidence in the security and reliability of services from operators, banks and other providers. Gsma understanding the potential of the mobile money. Jul 12, 2017 the latest state of mobile money in subsaharan africa presentation, made available by the gsma in tanzania this week, reveals that the number of live mobile money schemes in the region had. Mobile money services a bank in your pocket an overview of trends and opportunities 7 their accounts and to perform transfers and payments.
There is an absence bank and mobile phone agents in the most vulnerable areas where the project operates. For more information on full subscription access, contact us. The report also uses qualitative insights on the performance of mobile money services based on the gsma mobile money programmes engagement with the industry over the past. Subsaharan africa driving global market for mobile.
The gsma mobile money programme is working with mobile operators and. Gsma intelligence is the definitive source of mobile industry insights, forecasts and research, used around the world. We need a gsma for banks to make mobile money available. Mobile money assessment and contracting guide cash learning. Mobile enabled persontoperson payments, or mobile money transfer services mmt, are experiencing rapid adoption in many markets, in response to steady growth in remittances, the worldwide ubiquity of cell phones, and the need for an electronic p2p payment alternative to paperbased mechanisms like cash and checks. The emergence of mobile money in zimbabwe has proved very popular as organisations across sectors try to develop and package the product. Please provide your account email and password below new users can sign up for a public account.
Two billion people remain unbanked, without access to safe, secure and affordable financial services. Gsm association nonconfidential mobile money apis security design and implementation guidelines page 6 of 49 1 introduction the mobile money environment is fragmented with each platform vendor offering their own api. According to the gsma 1 website, as of september 20, there are 192 live mobile money operations in the world, and a further 109 in. Pdf this study intends to increase understanding of how different types of. The gsma closely tracks changes in these areas and has used the insights it has gained to create a range of highquality training courses. Each part contains a number of documents or tools, some specifically designed for this toolkit, others collected from the public domain. The purpose of this paper is to evaluate how the surge in mobile money usage impacts on the payment systems in ghana.
Singularly positioned at the intersection of the mobile ecosystem and the development sector, we stimulate digital innovation to deliver both sustainable business and largescale socioeconomic impact for the underserved. The gsma outlined in its report that there are still obstacles in helping mobile money services achieve their full potential in the region. Groupe speciale mobile association gsma 2007, a 10 percent. In peru, we worked with banks to get savings groups participants mobile money accounts, yet we found several barriers to adoption. The mobile for development team drives innovation in digital technology to reduce inequalities in our world. The latest state of mobile money in subsaharan africa presentation, made available by the gsma in tanzania this week, reveals that the number of. For this reason, the gsma defined a restful harmonized mobile money api. Gsma unveils mobile money mark of excellence mobile world live.
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